Terms of Use & Return Policy

Tax

The Bees Knees Children's Boutique is based out of Lexington, North Carolina and is required to collect sales tax of 7% for all orders shipped within North Carolina.  Please consult your local laws if you are unsure if you owe taxes on your purchase if we do not collect it at checkout. 

 

Returns

DUE TO COVID-19 NO RETURNS OR EXCHANGES AT THIS TIME!

Items must be returned within 15 days of purchase in its original, unused condition.  A store credit will be issued to customer to use within 20 days of purchase date.  Please be sure to send a copy of your invoice back with the item you will be returning.  Customer is responsible in paying all shipping charges for returned goods. 

No returns or refunds on any custom orders.  Once your order is placed, there cannot be any changes or cancellations made to the order. 

An important part of your shopping experience with us is your satisfaction with the products you've ordered. If your order was not filled properly or if it became damaged or lost in shipping, please contact us immediately.   We will work with you to replace your order. Any problems with your order must be reported within 14 days of delivery. We will not be able to offer credits or replacements after that time period. If your order was damaged during shipping, please keep your original packaging as proof. The carrier will schedule a time with you to inspect the damage.

 

Shipping

Standard Shipping on all orders placed.  Shipping is a flat $4.95 no matter what you order!

 

Billing and Production

Orders will be processed and shipped within 3-5 Business days of purchase pending credit approval. If it is a custom item with embroidery or heat printing we will do our best to get your order out in the 3-5 business days but depending on current in store orders it may exceed 7-10 business days, especially in the months of March, April, August, October,November and December. Once shipped, you will receive your order within 5-7 days of purchase date.  Please note that when orders are shipped during a holiday, delays may occur. 

 

Privacy
We value you as a customer and are committed to protecting your privacy. The information you provide is used solely for the purpose of streamlining your shopping experience with us.

Email Information
If you are interested in hearing from us, you may provide us with your email address. We will provide you with details on new products, special offers and sales as well as seasonal and special occasion reminders. Your email address and other personal information about you or your business will never be sold, leased or rented to third parties.

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© 2019 The Bees Knees

Upcoming Events
Back to School Bash
Fri, Aug 07
Online Event!!!
Aug 07, 8:00 AM EDT – Aug 15, 12:00 AM EDT
Online Event!!!
Great discounts on clothing, shoes, accessories and more!!!